Meeting Lisbon - October 2004

• Welcome Adress - Helena Alegre
• State of the Art - Frøydis Sjøvold
• New developments in the IWA System - Enrique Cabrera
• Performance measurement systems - Angel Ortiz
• The benchmarking(DEA) experience from the power supply sector - Kjell Sand
• Overview of performance assessment benchmarking - Bjørn Andersen

Meeting Catania - February 2005

• Welcome Adress - Helena Alegre
• State of the Art - Frøydis Sjøvold
• Brainstorming Session - Helena Alegre
• Case Study, Australia - Andrew Foley
• Case Study Portugal - Jaime Melo Baptista
• Case Study 6 cities - Peter Stahre / Jan Adamsson
• Case Study France - Laetitia Guerin-Schneider
• Explanatory framework and interpretation tools for performance indicators - Wolf Merkel
• The use of statisticalmethods in benchmarking - Andrew Foley

Meeting Brno - September 2005

• Highlights of the new edition of the IWA PI manual - Enrique Cabrera
• Benchmarking in Denmark - Jens Bastrup
• National obligatory benchmarking system in Norway - Frøydis Sjøvold
• Benchmarking and decission making - Arjen Frentz
• Use of PIs in the optimisation based water and wastewater DSTs - Zoran Kapelan
• Technical performance of water distribution systems - Helena Alegre
• Care W / S - Jon Røstum
• Performance indicators in long term planning - Tommy Giertz


• Technical audit of water distribution network using indicators - Ladislav Tuhovcak

WG2 Meeting London - November 2006

• WG2 and the challenges faced by the industry - Paul Conroy
• The role of performance assessment in decision support tools - Helena Alegre
• Challenges and possibilities in use of performance indicators in WG2 and in decision support tools - Frøydis Sjøvold
• UK current thinking: Data, KPIs,and the influence of the UKWIR Common Framework on decision making - Paul Conroy
• Needs and ambitions in Veolia, examples from the Effective infrastructure Investment planning tool - Eliane Algaard
• Development of Pipe Deterioration Models using Evolutionary Polynomial Regression - Zoran Kapelan
• UK experience of applying RISK and COST based decision making - Steve Roberts
• Case study from Portugal - Antònio Jorge Monteiro


• COST C19 Proactive crisis management + When Giardia visited Bergen - Jon Røstum

Meeting Valencia, Final Stage Action C18 - March 2008

• KeyNote Address
• Benchmarking
• Case Studies
• Decision support tools
• Managing utilities and assets
• Regulation of services
• Workshop ISO 24500 Standards